Terms of Service
Last Updated: 28/05/2025
Welcome to NeuroX360, a mobile application owned and operated by NeuroX360 Ltd,
registered at Omni house, Sheene Road, Leicester, LE14BF.
Please read these Terms of Service (“Terms”) carefully before using our app. By downloading,
accessing, or using NeuroX360, you agree to be bound by these Terms and our Privacy Policy. If
you do not agree, do not use the app.
1. Who We Are
NeuroX360 Clinics Ltd is a UK-registered company offering neurofeedback, EEG analysis,
PBM, and brain training through our clinics and the NeuroX360 mobile app. The app provides
users with tools for neurofeedback, mental wellness tracking, and personalised brain-based
insights.
2. Eligibility
You must be at least 18 years old to use NeuroX360 unless you are using the app under the
supervision of a legal guardian and with their consent. If you are under 18, your guardian must
agree to these Terms on your behalf.
3. Medical Disclaimer
NeuroX360 is not a medical application and is not intended to diagnose, treat, cure, or prevent
any disease. While the app may provide insights based on EEG data and self-report assessments,
these are informational only and do not substitute professional medical advice. Always consult
a qualified health provider with questions about a medical condition.
4. User Accounts
You may be required to create an account to use certain features. You agree to provide accurate,
complete, and current information. You are responsible for maintaining the confidentiality of
your login credentials and all activity under your account.
5. Acceptable Use
You agree not to:
Use the app in any unlawful or harmful way.
Attempt to reverse-engineer, decompile, or exploit the app or its software.
Interfere with or disrupt the servers or networks connected to the app.
Upload any material that infringes intellectual property rights or violates privacy.
We reserve the right to suspend or terminate accounts that breach these rules.
6. Subscriptions and Payment
Certain features may require payment. When you subscribe, you agree to pay the applicable fees
and taxes. Subscriptions may auto-renew unless you cancel before the end of the billing period.
You can manage or cancel subscriptions via your app store or account settings.
7. Data and Privacy
By using the app, you consent to our use of your data as described in our Privacy Policy. We are
fully compliant with the UK General Data Protection Regulation (UK GDPR) and Data
Protection Act 2018.
You retain ownership of your data, but you grant us a limited license to process and anonymise it
to deliver and improve the services.
8. Intellectual Property
All content, trademarks, and software in the app are owned by or licensed to NeuroX Clinics Ltd.
You may not reproduce, distribute, or create derivative works without our written consent.
9. Termination
We may suspend or terminate your access if you violate these Terms or use the app in a way that
harms our services or users. You may also delete your account at any time.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Any indirect, incidental, or consequential damages.
Any loss of data, business, or profits.
Any health outcomes resulting from use of the app.
11. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be subject to the
exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will notify you in
advance. Continued use of the app means you accept the revised Terms.
13. Contact Us
For any questions, concerns, or legal notices, please contact: hello@neurox360.com